Our Shipping Policy Just Got Even Better!!
Share
📦 Shipping at Kate’s Treasures15: Your Treasure’s Epic Journey Begins!
At Kate’s Treasures15, we don’t just ship your order, we send it on an epic adventure. Whether it’s on the back of a Royal Mail horse, a trusty Evri bicycle, or a Yodel spaceship (okay, not really a spaceship, but imagine), your order will get to you in 2-4 working days, faster than you can say “Where’s my parcel?!”
🚚 Who’s Delivering Your Parcel?
Your order could be whisked away by one of our trusty couriers—Royal Mail, Evri, or Yodel—all of whom are shipping superheroes in their own right. We’ll let you know which courier is your order’s sidekick at checkout, but rest assured, we’ve picked only the best:
-
Royal Mail – Reliable, swift, and just a little bit magical.
-
Evri Tracked – The friendly, speedy courier who always gets the job done.
-
Yodel Tracked – The trusty, energetic hero who’s always ready to save the day.
Once we dispatch your order, it’s off to one of these champions to get it to you in 2-4 working days. So buckle up, because your treasure’s on its way!
⏱️ How Quickly Do We Ship?
We take shipping seriously (but not too seriously), and we aim to get your treasure to you as fast as we can:
-
Order before 6 AM (Mon–Fri): We’re dispatching that order same day. No waiting around—just like a ninja. 🥷
-
Order after 6 AM: Your order ships the next working day. We don’t slow down; we just need a bit of beauty sleep. 😴
-
Yodel orders: Yodel doesn’t actually do the dispatching (that’s us!), but because of our awesome supplier’s process, Yodel parcels might take 1-2 working days for dispatch. But once that’s done, they’re off to you in their usual 2–4 working days. So, really, it's all part of the fun. 🌟
We promise, no matter the courier, we’re doing our best to get your goodies to you as quickly as possible!
🎁 Why Did I Get Multiple Parcels?
Why yes, you might get multiple parcels. Sometimes, we’re so excited about your order, we can’t help but ship your items from different locations. It’s like a surprise package party at your door. 🎉
And each package might have its own tracking number—because who doesn’t love a good treasure hunt? You’ll know exactly where each parcel is in real-time. Tracking info is like a VIP pass for your parcel’s adventure. 🛫
📬 Where’s My Parcel?
The second we dispatch your order, we’ll send you a tracking number so you can stalk your parcel like a pro (it’s totally normal). If it’s been 10 working days and your parcel still hasn’t arrived, don’t worry, just message us, and we’ll jump into detective mode faster than a Sherlock Holmes marathon. 🕵️
🎉 Need It By a Specific Date?
Got a gift that needs to arrive on time? Maybe you have a birthday or a surprise cake delivery?
Don’t panic! Just message us through the website chat before you place the order, and we’ll check if we can get it to you in time. We work miracles (and drink a lot of coffee) to make it happen. ☕✨
🚀 The Shipping Breakdown
-
📦 Free shipping!
-
🕕 Order before 6 AM = same-day dispatch, after 6 AM = next working day
-
🚚 Royal Mail, Evri, and Yodel are all delivery legends
-
📬 Delivery time is usually 2–4 working days
-
🎁 Multiple parcels? Totally normal, enjoy the surprise deliveries!
-
🧙 Need it fast? Message us first via the website chat (it's quicker than email and way more fun).
❓ Shipping FAQ (And Why We Love All Couriers)
💸 How much is shipping?
It’s FREE! That’s right, no extra charges—because shipping should be a breeze, not a burden.
📦 Which courier will deliver my order?
It could be Royal Mail, Evri, or Yodel. We’ll tell you which courier’s taking care of your package at checkout. Spoiler: They’re all amazing.
⏰ When will my order be dispatched?
-
Before 6 AM (Mon–Fri): We dispatch your order same day (no, we don’t have a time machine, we’re just fast).
-
After 6 AM: It ships the next working day.
-
Yodel? Yodel parcels take a little longer on dispatch (1-2 working days), but once we’ve sent them off, they’ll get to you within 2–4 working days.
🚀 How long will delivery take?
We aim for 2–4 working days for delivery after dispatch. Whether it’s Yodel, Royal Mail, or Evri, we promise your parcel’s coming for you like a pro.
🔍 Can I track my parcel?
Yes! You’ll get a tracking number once we dispatch your order. You can follow your parcel’s journey like a seasoned detective.
📬 Why did I get multiple parcels?
Because sometimes we send your items from different locations, it's like getting multiple surprise deliveries. 🎁 Each package will have its own tracking number, so you know exactly where each one is.
📝 Can I leave special delivery instructions?
We love you, but we recommend contacting the courier directly for delivery instructions. They’re the ones physically delivering your parcel, so they’ll be the best ones to work with on this.
😱 My parcel hasn’t arrived after 10 working days—what do I do?
Oh no! If it’s been 10 working days, it’s time for us to put on our detective hats and find your parcel. Get in touch, and we’ll find it faster than you can say "I hope my new dress fits." 👗
🌍 Do you ship internationally?
Not yet, but we’re working on it! Stay tuned for updates on when we’re going global. 🌎✈️
🎁 Can I get my order by a specific date?
Message us through the website chat (it’s quicker than email and a lot more fun) before you order, and we’ll check if we can meet your deadline. We live for a good shipping challenge.