Cancellation policy
While we don't currently offer subscriptions, pre-orders, or try-before-you-buy options, we're considering these for the future. Here's how cancellations would work if we implement these services:
Subscriptions
If we introduce subscription products:
- You'll receive regular deliveries based on your selected frequency
- Your payment method will be securely stored for future charges
- You'll be able to cancel anytime before the next billing cycle
- Cancellation options will include a link in your confirmation email or contacting us directly
Pre-Orders
If we offer pre-order items:
- Full payment would be taken at the time of purchase to reserve your item
- You could cancel before dispatch by contacting us
- Once shipped, our standard Return Policy would apply
Try Before You Buy
If we introduce a try-before-you-buy option:
- Your payment method would be authorized but not charged at checkout
- You'd have a specified trial period to decide if you want to keep the item
- Items not returned by the end of the trial would be fully charged
- Returns would need to meet our standard conditions (unworn/unused with tags)
📝 Need Assistance?
If you have any questions about our current or future purchasing options, please contact us at contact@katestreasures15.co.uk - we're always happy to help!
Thank you for supporting our small business! Remember, 10% of every purchase is donated to Clymping Dog Sanctuary.