Legal notice
Legal Notice
Last updated: August 2026
Business Information
Trading Name: Kate's Treasures15
Business Type: UK sole trader
Website: katestreasures15.co.uk
Email: contact@katestreasures15.co.uk
Business Address: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, United Kingdom, BH16 6FA
About Kate's Treasures15
Kate's Treasures15 is a small independent UK family business built around Dad's Collection, his lifelong love of films, books, music and collecting, and the stories behind the treasures he left behind.
Dad worked as an actor, spent time working in casinos and wrote scripts, giving him a natural understanding of people, stories and the details that make something memorable.
His original collection remains at the heart of the business. Around it, Kate's Treasures15 has grown to include new and preloved products for gifts, homes, pets, cleaning, fragrance, beauty, gardens and everyday life.
The business also supports Arundawn Dog Rescue, with Arya's own rescue story remaining an important part of the Kate's Treasures15 family.
Products Purchased Through Our Website
Products purchased and paid for through the Kate's Treasures15 checkout are sold by Kate's Treasures15.
These may include:
- Dad's Collection and other preloved products
- New gifts and everyday essentials
- Home fragrance and decorative products
- Cleaning products and household accessories
- Pet toys, beds, accessories and pet-related cleaning products
- Garden products and seasonal items
- Beauty, bath and body products
- Jewellery, stationery and personalised products
- Digital gift cards
Where your payment is completed through our checkout, your order is governed by the Kate's Treasures15 Terms of Service, Shipping Policy, Returns & Refunds Policy and Privacy Policy.
Packing, Dispatch and Fulfilment
Many products are packed and dispatched directly by Kate's Treasures15, particularly Dad's Collection, preloved treasures and stock held by the business.
Some new or personalised products may be prepared or dispatched with the assistance of an approved supplier or production service.
Where a product is purchased through the Kate's Treasures15 checkout, Kate's Treasures15 remains responsible for the customer order even where another service assists with production or dispatch.
Some orders may arrive in more than one parcel where items are stored, prepared or dispatched separately. Tracking information will be supplied where available.
Product Information and Photographs
We aim to provide clear and accurate product titles, descriptions, measurements, condition information, care guidance and photographs.
Some photographs may be supplied by a manufacturer or supplier for illustration purposes. Colours, dimensions, packaging, printed placement and small presentation details may vary slightly from those shown.
Colours may also appear differently depending on lighting, screen settings and the device being used.
Measurements described as approximate may vary slightly. Customers should check the measurements shown within the listing before purchasing, particularly for pet products, clothing, bedding, storage products and home accessories.
Preloved products may display signs of previous use, age or storage. Where these are shown in photographs or clearly stated in the description, they are part of the disclosed condition of the item.
Product Safety, Ingredients and Care
Individual product pages may include ingredients, materials, measurements, usage instructions, allergen information, age guidance, pet safety information, cleaning instructions and other warnings where relevant.
Product formulations, packaging and manufacturer instructions may occasionally change. Customers should always check the current label, packaging and enclosed instructions before using a product.
Customers are responsible for reading the complete product information, instructions, ingredients, warnings and care guidance before use.
If you are unsure whether a product is suitable for you, your household, a child or a pet, please contact us before purchasing. We will provide the information available to us, but we cannot give medical, veterinary or other professional advice.
Cleaning products must be used, diluted, stored and disposed of according to the current product label. Products must not be mixed unless the manufacturer expressly confirms that it is safe to do so.
Pet products should be selected according to the animal's size, age, strength and behaviour. Supervision and regular inspection may be required depending on the product.
Nothing in this section affects the legal requirement for products sold by Kate's Treasures15 to meet applicable safety and consumer protection standards.
Personalised Products
Selected products can be personalised using names, dates, messages or other wording provided by the customer.
Where instructed on the relevant product page, personalisation details should be entered in the notes section at checkout.
Customers are responsible for checking all spelling, punctuation, capital letters, dates and line placement before completing the order.
The product will normally be created using the information supplied. Changes may not be possible once production has started.
Personalised products cannot normally be returned for a change of mind. This does not affect your rights if the item arrives faulty, damaged or different from the personalisation supplied.
External Affiliate Links
A small number of beauty products may contain an external affiliate link to Oriflame.
These products will be clearly identified on their individual product pages. Kate's Treasures15 does not operate a general partner section on the homepage.
When you select an external purchase link, you leave the Kate's Treasures15 website and complete the purchase directly through the external retailer.
Kate's Treasures15 may receive a small commission from a qualifying external purchase at no additional cost to the customer.
Affiliate links do not affect the price charged by the external retailer unless that retailer clearly states otherwise.
External Retailers and Websites
External websites operate independently and have their own prices, stock availability, payment systems, delivery arrangements, terms, returns policies and privacy notices.
Where a purchase is completed directly with an external retailer, that retailer is responsible for the transaction and is the appropriate contact for payment, delivery, cancellation, return and refund enquiries.
FREE Royal Mail Tracked 48 delivery offered by Kate's Treasures15 does not apply to purchases completed on another retailer's website.
A link to an external website does not mean that Kate's Treasures15 controls every aspect of that website or accepts responsibility for changes made by the external organisation.
Website Content and Intellectual Property
Original website content, including written product descriptions, collection descriptions, branding, graphics, layouts, original photographs and other written material, belongs to Kate's Treasures15 unless otherwise stated.
Content must not be copied, reproduced, republished, distributed, altered, sold or reused for commercial purposes without prior written permission.
Manufacturer names, product names, logos, trademarks and supplier photographs remain the property of their respective owners.
Permission to view or purchase through this website does not transfer ownership of any intellectual property.
Website Accuracy and Availability
We take reasonable care to keep the website accurate, available and up to date.
Occasional technical problems, temporary interruptions, stock errors, pricing errors, outdated information or display issues may occur.
Adding a product to a basket does not reserve it. All products remain subject to availability until an order has been accepted.
Where an error affects an order, we will contact the customer as soon as reasonably possible, explain the available options and provide an appropriate refund where the order cannot be fulfilled.
We may temporarily restrict access to the website for maintenance, updates, security work or circumstances outside our reasonable control.
Nothing within this Legal Notice affects your statutory rights under UK consumer law.
Privacy and Cookies
Personal information submitted through this website is handled in accordance with our Privacy Policy.
The website uses cookies and similar technologies to operate the shop, remember basket contents, maintain security and, where permission has been given, understand website use or support marketing.
Further information about personal information, cookies, service providers and customer rights is available within our Privacy Policy and website cookie settings.
Related Policies
Customers should also review our:
- Terms of Service
- Shipping Policy
- Returns & Refunds Policy
- Privacy Policy
- Business Information page
These pages provide further information about ordering, payment, delivery, returns, data protection and the terms that apply when using the Kate's Treasures15 website.
Contact
For questions about this Legal Notice, a product or an order, please contact:
Email: contact@katestreasures15.co.uk
Telephone: 07359 015642
You will be speaking directly to Kate rather than a call centre. We aim to reply within 24 hours from Monday to Friday and will always do our best to help.
Your purchase helps us continue supporting Arundawn Dog Rescue and the incredible work they do.
Thank you for supporting our small family business, helping keep Dad's legacy alive and helping rescue dogs like Arya receive the care and second chance they deserve.
Last updated August 2026
