Contact information
Business Information
A little more about Kate's Treasures15, the story behind the shop and what you can expect when ordering from us.
Trading Name: Kate's Treasures15
Website: katestreasures15.co.uk
Email: contact@katestreasures15.co.uk
Business Address: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, United Kingdom, BH16 6FA
Business Type: UK sole trader
Established: 2023
The Story Behind Kate's Treasures15
Kate's Treasures15 began in honour of my dad and the extraordinary collection of films, books, music and other treasures he built throughout his life.
Dad was an actor and scriptwriter, and his love of cinema, storytelling and unusual subjects shaped a personal collection containing thousands of DVDs, Blu-rays, books and CDs.
That collection remains at the heart of the business. Every time one of Dad's treasures finds a new home, another little part of his story continues.
Alongside Dad's Collection, the shop has grown to include carefully chosen gifts, personalised products, seasonal finds and useful things for everyday life.
What You'll Find Here
World cinema, DVDs, Blu-rays, books, CDs, sealed media and other individual treasures collected over many years. Many are one-off copies and cannot simply be replaced once sold.
Our newer collections include gifts, home and seasonal products, jewellery, bath and body, cleaning and practical everyday finds, with the range changing throughout the year.
Selected treasures can be personalised with names, dates or messages. Please follow the instructions within the individual product description and check all details carefully before ordering.
UK Delivery
FREE standard UK delivery on every order placed directly through the Kate's Treasures15 website. No minimum spend required.
Website orders are available for delivery within England, Scotland, Wales and Northern Ireland using a suitable tracked UK delivery service.
Before 6am: same working day
Next working day
Usually 1 to 3 working days
As stated in the product description
Working days are Monday to Friday, excluding UK bank holidays.
Can One Order Arrive in More Than One Parcel?Yes. Some items have different preparation or dispatch times, or may be packed separately, so one order may occasionally arrive in more than one parcel.
You will not be charged additional delivery costs if your website order needs to be sent in more than one parcel. Separate tracking information may be provided where available.
Shopping From Outside the UK?Selected items may be available to overseas customers through our eBay shop. International delivery availability, charges and terms are shown on the relevant eBay listing.
Returns & Refunds
Returns, cancellations and refunds are handled in accordance with our Returns & Refunds Policy and your statutory consumer rights. Please contact us before returning an item so we can provide the correct instructions.
Real Customer Service
Email: contact@katestreasures15.co.uk
Response time: We aim to reply within 24 hours Monday to Friday.
When you contact us, you will be speaking directly to Kate. If your enquiry is about an order, including your order number and delivery postcode will help us find the details quickly.
Why Shop With Kate's Treasures15?
- Personal customer service directly from Kate
- FREE tracked UK delivery with no minimum spend
- Clear product descriptions and practical information
- One-off treasures from Dad's personal collection
- New products chosen because they are useful, thoughtful or worth discovering
Supporting Kate's Treasures15 also helps us continue supporting Arundawn Dog Rescue and the work they do for dogs needing safety, care and a second chance.
Dad's legacy and Arya's own rescue story are both part of why giving back matters to us.
More detailed information is available in our:
- Shipping & Delivery Policy
- Returns & Refunds Policy
- Privacy Policy
- Terms of Service
Thank you for choosing Kate's Treasures15. Every order genuinely matters, and I never take your support for granted.
