Contact Kate’s Treasures15
Contact Kate's Treasures15
Need help with an order, looking for something specific or just have a question?
You're always welcome to get in touch. Kate's Treasures15 is a small independent business, so your message comes directly to Kate rather than a call centre.
Use the contact form below or email contact@katestreasures15.co.uk.
If your message is about an existing order, please include your order number so we can find it quickly.
We aim to reply to enquiries within 24 hours, Monday to Friday.
Messages received at weekends or on UK bank holidays will normally be answered on the next working day.
Looking for a Quick Answer?
You may find what you need straight away in one of these pages:
Frequently Asked Questions
Delivery, returns, discounts, Dad's Collection, subscriber rewards and other common questions.
Arya's Treasure Hunting Service
Looking for a particular DVD, Blu-ray, book or CD from Dad's Collection? Tell us what you're searching for and we'll check for you.
Payment Methods
Information about the payment options available through our secure Shopify checkout.
International Orders
Information for customers outside the UK and selected Dad's Collection items available through eBay.
Whether you're asking about an order, searching Dad's Collection or just need a little help, you'll be speaking directly to Kate. We may be a small business, but we'll always do our best to help.
If your enquiry concerns biscuits, blankets or suspiciously delayed dinner service, Arya would like it noted that she considers these matters extremely urgent.